Return & Exchange Policy
At our store, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help with an easy return and exchange process.
Returns
- Items can be returned within 7 days of delivery.
- Products must be unused, unwashed, and in original condition with all tags and packaging intact.
- Returns will not be accepted for items that are damaged due to misuse, washing, or normal wear.
Exchanges
- We offer exchanges for size issues or defective products only.
- Exchange requests must be made within 7 days after delivery.
- Subject to product availability.
Non-Returnable Items
The following items are not eligible for return or exchange:
- Innerwear and accessories
- Clearance or sale items
- Customized or personalized products
Refunds
- Once the returned item is received and inspected, your refund will be processed within 5–7 business days.
- Refunds will be credited to the original payment method or store wallet, depending on the payment type.
Damaged or Wrong Products
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos/videos for quick assistance.
Return Shipping
- Customers may be responsible for return shipping charges unless the item received is defective or incorrect.
- Shipping charges are non-refundable.
Contact Us
For return or exchange requests, contact our support team with your order number and issue details. We’ll be happy to assist you.
